Terms & Conditions
We want to ensure you’re happy with your order.
All items are described as accurately as possible, though designs, sizes, and colours may vary slightly from those shown. Please note that colours can appear differently on screens compared to the final printed product.
If you experience any issues with your order, please email hello@create4.design.
Payment & Billing
All payments are processed securely through Stripe. We accept credit and debit card payments, and transactions are subject to Stripe’s terms and conditions, which can be found on the Stripe website.
Cancellations & Returns
As all our products are customised and made to order, they cannot be returned or refunded unless they arrive damaged or incorrect.
You may cancel your order only before production has started. If you wish to cancel, please contact us as soon as possible. Once production has begun, cancellations are not possible.
Damaged or Incorrect Items
If you receive a damaged or incorrect item, please contact us within 24 hours of delivery at hello@create4.design with clear photos of the issue. We will be happy to replace the item at no additional cost.
Important Notes
- Customised signs cannot be returned unless faulty.
- Any issues with your order must be reported within 24 hours of delivery.
- Colours may appear differently on screen than in print due to variations in display settings and printing processes.
If you have any concerns, don’t hesitate to get in touch—we’re always happy to help!